Cookie Policy
Last Updated: January 15, 2025
This policy explains how FlareBright uses tracking technologies on flare-bright.com. We believe in transparency about the data we collect and how it helps us provide better educational experiences. You have control over these technologies, and this document will walk you through everything you need to know.
What Are Tracking Technologies?
When you visit our website, small pieces of data get stored on your device. Think of them as digital bookmarks that remember your preferences and help the site work smoothly. These aren't mysterious—they're standard tools that make modern websites functional.
Some tracking technologies are essential. Without them, you couldn't log into your account or maintain your learning progress. Others are optional and help us understand which content resonates with students so we can create better resources.
Types of Tracking We Use
Essential Functionality
These keep the website working. They remember your login status, language preferences, and learning progress as you move between pages.
- Session management for logged-in users
- Security features that protect your account
- Basic site functionality and navigation
- Course progress tracking within your dashboard
Duration: Most expire when you close your browser. Some remain for up to 30 days to keep you logged in.
Performance and Analytics
We track how people use our site—which pages get visited most, where students spend time, and what content works well. This helps us improve the learning experience.
- Page view counts and visit duration
- Navigation patterns through course materials
- Error tracking to fix technical issues
- Device and browser information for compatibility
Duration: Typically stored for 12 months, then automatically deleted.
Personalization Features
These remember your choices—like preferred video quality, theme settings, or which modules you've bookmarked. They make your experience feel tailored to you.
- Interface customization preferences
- Content recommendations based on your interests
- Saved search filters and sorting options
- Accessibility settings you've configured
Duration: Usually persist for 6 months to remember your preferences across visits.
Marketing and Outreach
These help us understand which marketing efforts bring students to our programs. We use this information to focus on channels that work and stop spending resources on ones that don't.
- Tracking which advertisements led to website visits
- Measuring effectiveness of email campaigns
- Understanding referral sources and partnerships
- Retargeting capabilities for relevant program information
Duration: Generally stored for 90 days to measure campaign effectiveness.
Finding the Right Privacy Setting for You
You can block all non-essential tracking. The website will still work fine—you'll see all course details, pricing, and program information. You just won't get personalized recommendations or stored preferences.
Accept essential and functionality tracking. This ensures your progress gets saved, your dashboard works properly, and you can access all interactive features without interruption.
Allow analytics tracking too. This gives us insights into how students learn, which helps us create better content and fix problems faster. Your individual data stays anonymous.
Accepting marketing tracking means you'll see relevant updates about courses that match your interests. We'll show you information about programs in areas you've already explored.
How Tracking Improves Your Experience
Here's what actually happens behind the scenes. When you watch a video lesson, we track whether you finished it. Not to judge you—but so we can show it as completed in your dashboard and move you to the next module automatically.
If lots of students abandon a particular lesson halfway through, that's a signal. Maybe the content drags, or the explanation isn't clear. We review those patterns and update the material.
When you adjust video playback speed or toggle captions, we remember that preference. Next time you watch anything, it starts with your settings already applied. Small convenience, but it adds up over hours of learning.
How Long We Keep This Data
Session Data
Cleared when you log out or close your browser. Temporary information only needed while you're actively using the site.
Functional Preferences
Stored for 6 months of inactivity. If you don't visit the site for half a year, we assume your preferences might have changed and clear them.
Analytics Information
Kept for 12 months in aggregate form. Individual session details get anonymized after 30 days. We only retain overall patterns for improvement purposes.
Marketing Data
Expires after 90 days unless you interact with our campaigns again. This helps us measure quarterly performance without accumulating unnecessary historical data.
Managing Your Browser Settings
You don't need our permission to control tracking—your browser gives you that power directly. Every major browser has settings that let you block, delete, or manage these technologies.
| Browser | How to Access Settings |
|---|---|
| Chrome | Settings → Privacy and security → Cookies and other site data. You can block third-party tracking while allowing first-party functionality. |
| Firefox | Options → Privacy & Security → Enhanced Tracking Protection. Offers Standard, Strict, or Custom protection levels. |
| Safari | Preferences → Privacy → Manage Website Data. Includes intelligent tracking prevention enabled by default. |
| Edge | Settings → Privacy, search, and services → Tracking prevention. Choose between Basic, Balanced, or Strict modes. |
| Opera | Settings → Privacy & security → Cookies. Built-in ad blocker provides additional tracking protection options. |
Keep in mind that blocking all tracking will affect site functionality. You might need to log in repeatedly, lose your progress between sessions, or find that personalization features stop working.
What happens if you block everything?
The public-facing parts of our website will work fine. You can browse courses, read descriptions, view instructor profiles, and explore our blog. But you won't be able to enroll in programs or access the learning platform—those features require essential tracking to function securely.
Think of it like trying to use online banking with all tracking disabled. The bank's information pages load, but you can't actually log into your account because the security features need to verify who you are.
Third-Party Services
We use some external tools that place their own tracking technologies. Video hosting for our lessons, analytics platforms for understanding site usage, and email services for program communications.
These services have their own privacy policies. When you interact with embedded content—like watching a hosted video—that provider might track your viewing. We choose partners carefully, but we can't control their practices beyond our contractual agreements with them.
You'll find links to major third-party privacy policies in our main Privacy Policy document. Worth reviewing if you want complete transparency about data practices.
Updates to This Policy
Technology changes. Regulations evolve. We might add new features or switch service providers. When something significant changes in how we handle tracking, we'll update this page and adjust the date at the top.
For major changes—like adding entirely new categories of tracking—we'll email active users and display a notification on the website. Minor updates, like clarifying existing practices or fixing typos, happen without fanfare.
Check back occasionally if you're curious. Or don't—we'll make sure to alert you about anything that genuinely affects your privacy choices.
Questions About Tracking?
If something in this policy confuses you, or if you want to know specifics about what data we've collected during your visits, just ask.
Email: support@flare-bright.com
Phone: +88655349906
Mail: No. 155號, Fuxing Rd, Xinshi District, Tainan City, Taiwan 744
We respond to privacy questions within 48 hours on business days. If you request data deletion or want to know what we've stored, we'll process that request within 30 days as required by applicable regulations.